Terms and Conditions

Welcome to SignatureThings.com. SignatureThings is an affiliate/subsidiary of Execula LLC, an Arizona limited liability company (hereinafter “Execula”). This site is the sole and exclusive property of Execula and the terms such as “us”, “we”, “our”, “signaturethings.com,” appearing on this website refer to Execula and its affiliates and subsidiaries.

We reserve the right to revise these Terms and Conditions from time to time as we see fit. As such, you should check these Terms and Conditions periodically. Changes will not apply to any orders we have already accepted unless the law requires. If you violate any of the terms of these Terms and Conditions you will have your access canceled and you may be permanently banned from accessing, viewing, browsing and using the Site. Your accessing, viewing, browsing and/or using the Site after we post changes to these Terms and Conditions constitutes your acceptance and agreement to those changes, whether or not you actually reviewed them. At the bottom of this page, we will notify you of the date these Terms and Conditions were last updated.

Entering the Site will constitute your acceptance of these Terms and Conditions. If you do not agree to abide by these terms, please do not enter the Site.

ABOUT US

This site is operated by Execula, LLC. We are a company incorporated in Arizona and our principal place of business is located at 3145 E Chandler Blvd., Suite 110-743 Phoenix, AZ 85048

SignatureThings.com has established partnerships with many leading brand-name companies. Due to these relationships, we are able to buy products at significant discounts, which allows us to pass these incredible savings on to you.

PRIVACY POLICY

Please review our Privacy and Security Policy, which also governs your visit to the Site. To the extent there is a conflict between the terms of the Privacy and Security Policy and the Terms and Conditions, the Terms and Conditions shall govern.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software (hereinafter “Content”), is the property of Execula or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Execula and protected by U.S. and international copyright laws.

All software used on this site is the property of Execula or its software suppliers and protected by United States and international copyright laws. You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from or adaptations of, or in any way exploit any of the Content, in whole or in part.

TRADEMARKS

SIGNATURETHINGS.COM or EXECULA and other marks which may or may not be designated on the Site by a "™" "®" "SM" or other similar designation, are registered, pending or unregistered trademarks or service marks of Execula, in the United States and other countries. Our graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Execula. Execula’s trademarks and trade dress may not be used in connection with any product or service that is not Execula's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Execula. All other trademarks not owned by us that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Execula.

INTELLECTUAL PROPERTY INFRINGEMENT CLAIM/NOTICE

We rely on a network of independent affiliates, subsidiaries, agents, third-party product providers, third-party Content providers, vendors, suppliers, designers, contractors, distributors, merchants, sponsors, licensors and the like (collectively, "Associates") who supply some of the goods advertised on the Site and, in some cases, drop ship them directly to our customers. In accordance with the relevant U.S. and International Copyrights laws, we are not liable for any infringement of copyrights, trademarks, trade dress or other proprietary or intellectual property rights arising out of Content posted on or transmitted through the Site, or items advertised on the Site, by our Associates. If you believe that your rights under intellectual property laws are being violated by any Content posted on or transmitted through the Site, or items advertised on the Site, please contact us promptly so that we may investigate the situation and, if appropriate, block or remove the offending Content and/or advertisements. It is our policy to disable access to infringing materials, and to terminate access of repeat infringers to the Site. In order for us to investigate your claim of infringement, you must provide us with the following information:

  1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
  2. A description of the copyrighted work or other intellectual property that you believe has been infringed;
  3. A description of where the material that you claim is infringing is located or identified on the Site; Your name, address, telephone number, and e-mail address;
  4. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; and
  5. A statement by you, made under penalty of perjury, that the information submitted to us is accurate and that you are the owner of the copyright or intellectual property or authorized to act on behalf of the owner of the copyright or intellectual property.

The above information should be provided to our agent for notice of claims of copyright or other intellectual property infringement, who can be reached as follows:

  • By mail: CopyrightAgent c/o Execula LLC. 3145 E Chandler Blvd., Suite 110-743 Phoenix, AZ 85048
  • By phone: 480-628-4133
  • By e-mail: CopyrightAgent@signaturethings.com

LICENSE AND SITE ACCESS

Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Site or any information displayed on the Site, through the use of framing, deep linking or otherwise, except: (a) as expressly permitted by these Terms and Conditions; or (b) with our prior written permission or the prior written permission from such third party that may own the trademark or copyright of information displayed on the Site.

Execula grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Execula. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Execula. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Execula without express written consent. You may not use any meta tags or any other "hidden text" utilizing Execula's name or trademarks without the express written consent of Execula. Any unauthorized use terminates the permission or license granted by Execula. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of signaturethings.com so long as the link does not portray Execula, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Execula logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR ACCOUNT

If you use the Site, you are responsible for maintaining the confidentiality of the information you submit through "My Account" and the corresponding password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under "My Account" or password. We reserve the right to refuse service, terminate accounts and to remove or edit content submitted by you in the "My Account" area of the Site.

ELECTRONIC COMMUNICATIONS/NOTICES

When you visit signaturethings.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You agree that we have the right to send you certain information in connection with the Site. We may send you this and any other information in electronic form to the e-mail address you specified when you created an account through the Site or with any subdivisions of the Site. You may have the right to withdraw this consent under applicable law, but if you do, we may cancel your rights to the Site. Notices provided to you via e-mail will be deemed given and received on the transmission date of the e-mail. As long as you access and use the Site, you agree that you will have, or have access to, the necessary software and hardware to receive such notices. If you do not consent to receive any notices electronically, you agree to stop using or accessing the Site.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

You agree to use the Site only for lawful purposes. Visitors may post reviews, comments, photos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Execula reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

We reserve the right to prohibit conduct, communication, or Content that we deem in our sole discretion to be unlawful or harmful to you, the Site, Site users, our customers or any rights of Execula or any third party. Notwithstanding the foregoing, neither Execula nor its Associates can ensure prompt removal of questionable Content after online posting. Accordingly, neither Execula, nor its Associates assume any liability for any action or inaction with respect to conduct, communication, or Content on the Site.

For any information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material (collectively "User Content"), sent, transmitted, or uploaded by you on the Site, you agree to grant (i) us and our respective contractors and business partners a non-exclusive, transferable, sub-licensable, royalty-free, fully paid up, worldwide license in perpetuity to use, copy, publicly perform, digitally perform, publicly display, and distribute such User Content and to prepare derivative works based on, or incorporate into other works, such User Content, with or without attribution; and (ii) subject to the restrictions set forth in these Terms and Conditions, all users an irrevocable, perpetual, non-exclusive, royalty-free license and right to use such User Content for each user's personal, non-commercial use. You understand that all your User Content may be visible to, sent to, and viewed by all other users of the Site, and you expressly waive any privacy rights you may otherwise have to your User Content. You agree to allow us, if we elect in our sole discretion, to email your User Content to other users.

You are solely responsible for your User Content and for the resolution of any disputes that arise between you and any other entity or individual because of your User Content. You agree not to post, upload, or transmit any User Content that violates the intellectual property rights of any third party including: copyright, patent, trademark, trade secret, publicity or privacy rights, or any other proprietary right of any party. You understand and agree that we do not monitor but reserve the right to review and delete any User Content for any or no reason, including but not limited to User Content that, in our sole discretion, (i) violates these Terms and Conditions, (ii) is offensive or illegal, or (iii) may harm, violate the rights of or threaten the safety of any User and/or any other individual or entity.

RISK OF LOSS

All items purchased from Execula are made pursuant to a shipment contract. Please see our shipping terms. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

Execula attempts to be as accurate as possible. However, Execula does not warrant that product and material descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Execula itself is not as described, or the materials and fabric is not as described, your sole remedy is to return it as soon as possible in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

This site and all information, content, materials, products and services included on or otherwise made available to you through this site are provided by Execula on an "as is" and "as available" basis, unless otherwise specified in writing. Execula makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products or services included on or otherwise made available to you through this site, unless otherwise specified in writing. You expressly agree that your use of this site is at your sole risk.

Although we take steps to ensure the accuracy and completeness of product and third-party service descriptions posted on the site, please refer to the manufacturer or associates for details.

To the full extent permissible by applicable law, Execula disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. No oral advice or written information given by Execula or its Associates shall create a warranty. Execula does not warrant that this site; information, content, materials, products or services included on or otherwise made available to you through this site; their servers; or electronic communications sent from Execula are free of viruses or other harmful components. Execula will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products (including software) or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing. The foregoing limitation of liability shall apply whether in an action at law, including but not limited to contract, negligence, or other tortious action; or an action in equity, even if an authorized representative of Execula has been advised of or should have knowledge of the possibility of such damages. You hereby acknowledge that this paragraph shall apply to all content, merchandise and services available through the Site.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

APPLICABLE LAW

If you access the Site from anywhere in the United States or elsewhere in the world, you agree that the laws of the State of Arizona, USA, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and Execula and/or its Associates.

SITE POLICIES, MODIFICATION AND SEVERABILITY

Please review our other policies, such as our Privacy and Security Policy, Returns Policy, Shipping & Delivery Policy and others, all of which are incorporated herein by this reference and are posted on the site. These policies also govern your visit to the site. We reserve the right to make changes to the site, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

PAYMENT OPTIONS

We accept the following methods of payment:

  1. Credit card: Visa and MasterCard, Discover, Amex
  2. SignatureThings.com Gift Card
  3. PayPal. To make a purchase using PayPal, click on the "Check out with PayPal" button in your shopping cart, or select the PayPal payment option during checkout.
  4. When you make a purchase using PayPal, you will momentarily connect to the PayPal website during checkout. Once you complete your transaction at the PayPal site, you will automatically return to signaturethings.com to complete your order.
  5. Debit Card or Check card (also called debit cards, ATM cards or banking cards) with a Visa or MasterCard logo.
  6. We accept Money Orders, Checks, Wire Transfers, Chase Quick Pay.  The Order will be on hold till the payment clears.
  7. We do NOT Accept Cash on delivery (COD), or any other payment method not listed above.

Please note that upon order submission, your credit card is charged, as we custom make and finish each product after the order is placed.

 

Price Adjustments

Due to factors such as the length of shipping time, customs tariffs and taxes, we cannot offer price adjustments should an item go on sale between the time of purchase and delivery to your destination.

SHIPPING TERMS

After placing an order, you will receive an email from us acknowledging that we have received your order ("Order Confirmation"). Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email confirming the shipment of your order (the "Shipping Confirmation"). A contract with us will only be formed when we send you the Shipping Confirmation. The contract will relate only to those products whose shipment we have confirmed in the Shipping Confirmation. We will not be obliged to supply any other products which may have been part of your order in a separate Order Confirmation. We reserve the right to cancel your order at any time before we have accepted it and we may rescind our acceptance and cancel your order where there has been an obvious error in price or where the product is no longer in our or our third party fulfillment provider's inventory.

Our Shipping Rate

* Some oversized items like Brass Rods etc will have an additional charge calculated by the shopping cart.

CountryShipping methodOrder total FromOrder total ToShipping
United StatesGround Service$0$599$16.99
United StatesGround Service$599.01$3000$39.99
United StatesGround Service$3000.01$25000$99.99
United States2 Day Air Service$0$599$48.99
United States2 Day Air Service$599.01$3000$99.99
United States2 Day Air Service$3000.01$25000$249.99
United States1 Day air$0$599$119.99
United States1 Day air$599.01$3000$199.99
United States1 Day air$3000.01$25000$449.99
AlaskaAir Service$0$25000$29.99
HawaiiAir Service$0$25000$29.99
CanadaGround Service$0$599$29.99
CanadaGround Service$599.01$25000$68.99
*International Service$0$25000$59.99

Tracking Shipments

If you have a tracking or delivery confirmation number, you can track your package via the My Accounts page (click on your email address at the top right of the page after loging in). The shipping method and carrier for your package will be listed in your account and in your Shipping Confirmation e-mail If you receive a Shipping Notification, your order is on its way, even if you initially do not see any tracking information.

  1. Sometimes it takes up to 24 hours to update Tracking Status.
  2. Oversized-items have special shipping arrangements. Delivery of oversized- items can take 1-6 weeks and you may not have tracking information for these items.
  3. Until International shipments leave the U.S. shipping hub, or our international shipping hub you may not have tracking information.
  4. For packages shipped by some carriers, we can display only a delivery confirmation number. We cannot display tracking information on items shipped by these carriers.
Delivery Information

Delivery time for most items ordered throught this site will take upto 10 to 15 business days, depending upon the size and availability of the item, your shipping address, etc. If you do not receive your item within 15 business days, you may contact us at sales@signaturethings.com. Please note that we do not provide expedite shipping at present. This may change in future. When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

Shipping Method/Carriers

We use a variety of domestic and international carriers for each shipping option, and will choose the most appropriate delivery method for your desired shipping address. Most items may be shipped to P.O. boxes. It is not possible to specify a preferred carrier when placing your order. Some items may be too big to ship to a P.O. box and must be shipped to a street address.

Signature Requirements

Signature will be required upon delivery for shipments over $200.

Prices and availability of products:

Prices and availability of products on the Site are subject to change without notice. Errors will be corrected when discovered. Our Site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our Site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a product's correct price is higher than the price stated on our Site, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection. We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you an Order Confirmation or a Shipping Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a pricing error.On occasion, you may be able to place a product in your shopping cart and submit your order for processing, but your order is subsequently cancelled due to unavailability of product. You acknowledge that products may sell quickly and there may be a short period of time after an order has been submitted, but where the product is no longer available. You agree that we may cancel your order after you have received an Order Confirmation without penalty.On very rare occasions, you may receive a Shipping Confirmation from us, but the product is no longer available in our or our third party fulfillment provider's inventory. You agree that we may rescind our acceptance and cancel your order without penalty if we are unable to ship the product you ordered due to unavailability.

International Shipping

Execula gladly accepts orders from all around the globe. The rules for Shipping to each country are different and so is the cost. Execula will charge you the extra amount needed to be shipped above the Fixed Rate Shipping.

Customs, Duties, and Taxes

Your international packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility. You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Execula, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Placing Orders with Multiple Shipping Addresses

Our website accepts only one shipping address per order. Please place a separate order for each shipping address.

Can I Change or Cancel My Order?

Please email sales@signaturethings.com within 1 day of placing the order. We will gladly cancel the order if the order has not processed and shipped. You will be charged a 20% restocking fee to cover the cost of Credit card processing fees.


RETURN POLICY:

We have a NO RETURN POLICY for products.

You may return your products to us only under following terms:

  1. You may return a product, if the product shipped to you was materially different from what was ordered. Minor differences relating to color, size, texture, etc., will not be sufficient for us to accept the returns.
  2. If there is a material defect in a product shipped to you, you may return it us only if the product is in its original and unused condition. A defect is material if it renders the product unfit or unusable for its intended purpose.
  3. You may also return a product if we erroneously shipped you a wrong product. The error must be ours and should not have been caused due to your erroneous communication.
  4. You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our processing facility within 30 days of delivery to you. We inspect all returned items and will not provide any refund for opened or used products. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.
  5. You can expect your refund within four weeks of shipping your package back to us. In many cases you will receive a refund sooner, but we estimate four weeks because of the time required for return shipping (up to 14 days), product inspection at our returns facility (up to 5 business days), and processing from your bank or credit card company (up to 5 business days). We will notify you via email with the details of your refund, and we issue refunds in the form of payment used to make your purchase.
How to Return an Item

Please email sales@signaturethings.com the Order number and the reason for the return. We will contact you back after we can research the information. The order number and order information can be found in the "My Accounts" section. You can reach this section by clicking on your email address after loging into the website

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